For composition enquiries, sourcing questions, and batch verification requests. The team is available Monday to Friday, 09:00 to 18:00.
Monday — Friday
09:00 – 18:00
Ingredient ratios, active content figures, serving composition, and elemental profile data for any active catalogue entry.
Requests for composition briefs, lot records, and independent laboratory analysis results for registered enquirers.
Information about supplier qualification, chain-of-custody documentation, and regional sourcing for specific ingredients.
Ingredient profile questions for the collagen, hyaluronic acid, and facial care range. Application guidance and composition brief data.