This document sets out how Soraniv collects, uses, stores, and protects personal data submitted through this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Last reviewed: January 2026.
The data controller for personal data collected through this website is Soraniv, operating from 34 Bermondsey Street, London SE1 3UH, United Kingdom. Soraniv is responsible for determining the purposes and means of processing any personal data you provide when using this website or submitting an enquiry.
If you have questions regarding this policy or wish to exercise your data rights, you may contact us directly:
When you use the Soraniv website, we may collect the following categories of personal data:
When you submit the contact form on this website, we collect your name, email address, and the content of your message. If you optionally provide a telephone number, that is also collected. This data is used solely to respond to your enquiry.
We collect standard server log data including your IP address, browser type and version, operating system, referring URL, and pages viewed. This data is used in aggregate form to understand how visitors navigate the website and is not used to identify individuals.
This website uses cookies to measure performance and improve navigation. For a detailed account of cookies in use and how to manage your preferences, please refer to our Cookie Policy.
We do not collect sensitive personal data, payment card information, or any data from persons under the age of 16. We do not operate any automated profiling or decision-making systems.
Soraniv processes personal data on the following legal bases, as defined in UK GDPR Article 6:
Contract Performance. Where you submit an enquiry or request information about Soraniv catalogue items, processing your contact data is necessary to respond to your communication, which constitutes a pre-contractual step.
Legitimate Interests. We process technical log data and aggregated analytics under legitimate interests — specifically, the interest in maintaining a functional and secure website. This processing does not override your fundamental rights or freedoms.
Consent. Where you have accepted non-essential cookies via the cookie preference banner, we process cookie-based data on the basis of your freely given and withdrawable consent.
We do not use your personal data for marketing or commercial profiling purposes. We do not sell, rent, or share personal data with third parties for their own use.
Contact enquiry data is retained for a maximum of 24 months from the date of last communication, after which it is securely deleted. Technical log data is retained for a maximum of 12 months in a rolling window and is used solely for security and performance monitoring purposes.
All data is stored on servers located within the United Kingdom or the European Economic Area. Where any data processor is based outside these regions, appropriate safeguards are in place in accordance with UK GDPR Chapter V requirements, including Standard Contractual Clauses approved by the UK Information Commissioner's Office.
We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Access to contact data is restricted to authorised Soraniv staff only.
Under UK GDPR, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month of receiving a verifiable request.
Request a copy of the personal data we hold about you (Subject Access Request).
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no overriding legitimate ground for continued processing.
Request that we restrict processing of your data in certain circumstances defined by UK GDPR Article 18.
Receive your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing carried out under legitimate interests, including any profiling on that basis.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113 if you consider that our processing of your personal data infringes applicable data protection law.
Soraniv does not sell or transfer personal data to unaffiliated third parties for marketing or commercial purposes. We engage a limited number of data processors to operate our website and communications infrastructure. Each processor is bound by a data processing agreement that restricts use to authorised purposes only.
This website may contain links to third-party websites. Soraniv is not responsible for the privacy practices of those sites and recommends that visitors review the privacy documentation of any external website they visit.
This Privacy Policy may be updated periodically to reflect changes in our data processing activities, legal obligations, or regulatory guidance. The revision date at the top of this document indicates when the most recent review was completed. Continued use of this website following a policy update constitutes acceptance of the revised terms. For material changes, we will provide notice via a site banner or by direct communication where a contact record exists.
Soraniv products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.